Deficiency Records for Willows of Richmond

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Updated as of March 01, 2022

This is not the most recent data for Willows of Richmond. For the most recent information, click here.

A list of the most recent deficiencies for Willows of Richmond. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Have properly installed electrical wiring and gas equipment. Fire Safety 2020-07-28 2020-08-11 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2020-07-28 2020-08-11 N
Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Fire Safety 2020-07-28 2020-08-11 N
Ensure each resident receives an accurate assessment. Health 2020-02-10 2020-02-20 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2020-02-10 2020-02-20 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2020-01-27 2020-02-14 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2020-01-27 2020-02-14 N
Ensure each resident receives an accurate assessment. Health 2019-05-16 2019-05-24 Y
Post nurse staffing information every day. Health 2019-05-16 2019-05-24 Y
Provide emergency officials' contact information. Fire Safety 2019-03-04 2019-03-21 N
Have properly located and lighted "Exit" signs. Fire Safety 2019-03-04 2019-03-21 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2019-03-04 2019-03-21 N
Construct fire resistant interior walls. Fire Safety 2019-03-04 2019-03-21 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2019-03-04 2019-03-21 N
Follow proper procedures when the fire alarm was out of service for more than 4 hours. Fire Safety 2019-03-04 2019-03-21 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2019-03-04 2019-03-21 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2019-03-04 2019-03-21 N
Install corridor and hallway doors that block smoke. Fire Safety 2019-03-04 2019-03-21 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2019-03-04 2019-03-21 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2019-03-04 2019-03-21 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2019-03-04 2019-03-21 N
Have an externally vented heating system. Fire Safety 2019-03-04 2019-03-21 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2019-03-04 2019-03-21 N
Meet other general requirements that are deficient. Fire Safety 2019-03-04 2019-03-21 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2019-03-04 2019-03-21 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-02-15 2019-02-28 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-02-15 2019-02-28 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-02-15 2019-02-28 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-02-15 2019-02-28 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2019-02-15 2019-02-28 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-02-15 2019-02-28 N
Address subsistence needs for staff and patients. Fire Safety 2018-02-08 2018-02-26 N
Establish procedures for tracking staff and patients during an emergency. Fire Safety 2018-02-08 2018-02-26 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-02-08 2018-02-26 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-02-08 2018-02-26 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2018-02-08 2018-02-26 N
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2018-01-09 2018-02-06 N
Ensure residents have reasonable access to and privacy in their use of communication methods. Health 2018-01-09 2018-02-06 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-01-09 2018-02-06 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2018-01-09 2018-02-06 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2018-01-09 2018-02-06 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-01-09 2018-02-06 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-01-09 2018-02-06 N